Effective Date: 1 November 2026

STONESJOE Eats
Website: eats.stonesjoe.shop

This Restaurant Partner Agreement establishes the terms governing participation by restaurants and food businesses on the STONESJOE Eats platform.

1. Parties

This Agreement is entered into between:

Platform Operator: STONESJOE LIFESTYLE LTD 3 ENGR. UCHE AGWU STREET OPPOSITE FIRST QUARRY BMUKO,BWARI.

and

Restaurant Partner: The restaurant or food business registering to provide meals through STONESJOE Eats.

The parties agree to the following terms.

2. Purpose

STONESJOE Eats provides an online marketplace through which participating restaurants may display menus, receive orders, and connect with customers.

Restaurant partners operate as independent businesses unless a separate written agreement establishes another relationship.

3. Restaurant Eligibility

Restaurant partners must:

Provide accurate business information.
Hold applicable registrations and permits.
Comply with relevant food safety requirements.
Maintain appropriate hygiene standards.
Provide valid contact information.
Supply verification documents reasonably requested during onboarding.

STONESJOE Eats may review applications before approving restaurant participation.

4. Restaurant Registration and Approval

Restaurant partners must complete the required registration process.

Registration does not guarantee approval.

STONESJOE Eats may request additional information before granting selling permissions.

Approved restaurants may access the available restaurant management dashboard.

5. Menu Management

Restaurants are responsible for maintaining accurate:

Menu descriptions.
Food photographs.
Prices.
Availability.
Portion information.
Ingredient and allergen disclosures where required.

Restaurants must promptly update unavailable items.

6. Food Quality and Safety

Restaurants are responsible for preparing food in compliance with applicable laws and safety requirements.

Food must be:

Prepared hygienically.
Suitable for consumption.
Properly packaged.
Consistent with the accepted order.
Handled according to relevant food safety standards.

Restaurants must cooperate with reasonable investigations into food safety complaints.

7. Order Management

Restaurants agree to:

Monitor incoming orders.
Accept or reject orders promptly.
Prepare accepted orders within reasonable timeframes.
Communicate unavailable items.
Avoid unauthorized substitutions.
Maintain accurate order records.
Cooperate with customer support.

8. Commission and Platform Fees

STONESJOE Eats may charge restaurant partners commissions or other agreed fees for completed transactions.

Agreed Commission Rate: [Insert percentage]

Payment Processing Fees: [Specify responsible party]

Other Applicable Fees: [Insert details or state none]

All applicable charges must be disclosed to restaurant partners before they become binding.

Changes to commission rates or material commercial terms require appropriate notice and agreement where legally required.

9. Restaurant Payments and Settlements

Customer payments may be collected through supported payment methods.

Restaurant earnings will be calculated according to the agreed commission and settlement arrangements.

Settlement Frequency: [Insert schedule]

Settlement Method: [Insert method]

Refund and Chargeback Treatment: [Insert agreed allocation rules]

STONESJOE Eats may temporarily withhold disputed amounts where reasonably necessary and permitted by applicable law and the agreed commercial terms.

Undisputed amounts remain payable according to the agreed settlement schedule.

10. Delivery Responsibilities

Delivery may be arranged by the restaurant, STONESJOE Eats, or an authorized delivery partner, depending on the available service.

Each restaurant must comply with the delivery obligations applicable to its selected fulfillment arrangement.

Restaurants arranging their own deliveries are responsible for ensuring appropriate handling, transport, and delivery practices.

11. Customer Complaints and Refunds

Restaurant partners must cooperate with legitimate customer complaints and refund investigations.

Where an issue results from incorrect preparation, missing items, or unsafe food attributable to the restaurant, the restaurant may be financially responsible for the appropriate remedy, subject to applicable law and the agreed commercial terms.

STONESJOE Eats will assess disputes fairly.

12. Customer Information and Confidentiality

Restaurants may receive customer information necessary to fulfill orders.

Restaurant partners must:

Use customer information only for authorized purposes.
Protect customer personal data.
Avoid unauthorized marketing.
Prevent improper disclosure.
Comply with applicable Nigerian data protection laws.

Customer information obtained through STONESJOE Eats must not be sold or transferred for unrelated purposes.

13. Platform Transactions and Non-Circumvention

Restaurant partners must not misuse customer information obtained through STONESJOE Eats to divert platform-generated orders into unauthorized off-platform transactions for the purpose of avoiding agreed platform fees.

This restriction applies only to conduct connected with STONESJOE Eats transactions and does not prevent restaurants from conducting legitimate independent business.

Any enforcement must be reasonable, proportionate, and consistent with applicable law.

14. Restaurant Branding and Content

Restaurant partners retain ownership of their original names, logos, menus, and photographs.

By uploading content, restaurants grant STONESJOE Eats a non-exclusive license to display and use the content for operating and promoting their listings and platform services.

Restaurants confirm that they have the necessary rights to provide the submitted content.

15. Prohibited Conduct

Restaurants must not:

List unlawful or unsafe food products.
Submit fraudulent orders.
Misrepresent food descriptions.
Manipulate customer reviews.
Misuse customer information.
Engage in unlawful discrimination.
Circumvent agreed platform payment obligations through misuse of platform-generated customer information.
Interfere with platform security.

16. Account Suspension

STONESJOE Eats may suspend restaurant accounts where reasonably necessary because of:

Serious food safety violations.
Fraud.
Repeated failure to fulfill orders.
Material breaches of this Agreement.
Security threats.
Unlawful activities.

Where appropriate, restaurants may request a review of suspension decisions.

17. Termination

Either party may terminate the partnership in accordance with the agreed termination procedure.

Ordinary Termination Notice: [Insert notice period]

Immediate suspension or termination may be appropriate for serious violations, subject to applicable law.

Outstanding orders, settlements, refunds, and lawful obligations must be resolved following termination.

18. Independent Business Relationship

Restaurant partners operate as independent businesses.

This Agreement does not automatically create an employment, agency, franchise, or joint venture relationship.

Each party is responsible for its own applicable taxes and legal obligations.

19. Liability and Indemnification

Each party is responsible for losses arising from its own unlawful conduct, negligence, or contractual breaches to the extent established under applicable law.

Any indemnification obligations must be reasonable, clearly defined, and consistent with applicable Nigerian law.

Nothing in this Agreement excludes liability that cannot legally be excluded.

20. Governing Law

This Agreement is governed by the laws of the Federal Republic of Nigeria.

Disputes should first be addressed through good-faith discussions.

Unresolved disputes may be referred to appropriate dispute resolution mechanisms or courts with jurisdiction.

21. Changes to This Agreement

Material amendments will be communicated to restaurant partners.

Where required, partners will be asked to accept updated terms before those changes become binding.

22. Acceptance

By completing the restaurant onboarding process and affirmatively accepting this Agreement, the restaurant partner acknowledges that they have reviewed and agreed to its terms.

Electronic acceptance records should include the applicable agreement version and acceptance date.

23. Contact

STONESJOE Eats Restaurant Partner Support

Email: support@stonesjoe.shop
Website: eat.stonesjoe.com
Registered Address: 3 ENGR. UCHE AGWU STREET OPPOSITE FIRST QUARRY BMUKO,BWARI.

Elevating Everyday Living.